Hospitals & Hospital Systems

Patient Accounting Groups and Data Analysis Groups of hospital systems have different needs regarding transaction files. The Patient Accounts staff needs user-friendly and intuitive methods of reading remittances, chasing denials, researching rejections, and analyzing results as a supplement to the billing system. Analysis Groups need to efficiently create data warehousing analytics, and workflow. The Power Tools Suite delivers the results to both groups.

“I have three different departments in our Hospital that do Medicaid billing. EMS Reader allows me to easily see the details of any Medicaid remittances, and lets me pick and choose information I would like to appear on my reporting detail.  If I want to only see rev codes, payments, and Dates of Service, it allows you to choose those sections to be displayed. VP David Pontrello was a huge help in getting us up and running. He is always there to answer my questions, and always keeps me informed of any new product adaptations.”

Phillip Sanchez, Senior Patient Account Representative
Calvary Hospital – Bronx, NY

“The EMS Claim Reconciler is almost flawless and has some great features. Since implementation, we’ve had several versions that were tweaked and customized at our request. The new reconciliation process has saved us money in lost claims. Thank you EMS for another great product!”

Ursula Gosnay
Jefferson University Physicians – Philadelphia, PA

“EDI Export Engine has provided us with the meaningful and structured output we require to perform advanced analytics for payer compliance. Its performance is reliable given the large batch processes we run across our 835 files every Monday.”

Ray Halper, Senior Director Data Management
Rush University Health – Chicago, IL

“I cannot say enough about EMS Response File Reader. This program has been an asset for our company. We are so grateful for the monthly reviews on how to use the product. Anytime we have a question regarding the software, or the content of the files we are reviewing, we are able to contact the Vice President to receive an answer.”

Nicole Kilgore, Business Office Systems Analyst
Comanche County Memorial Hospital – Lawton OK

“Response File Reader’s capabilities are exceptional; the report elements are very useful and easy to generate. The ability to sort, filter and add or remove columns on the fly allow us a wide range of Excel reporting. EDI Utility Toolbox is an outstanding product. From the EDI File Inventory to the 835 Claims Extractor, it has given us the flexibility to view, edit and split our remits based on our daily needs. Both products have become part of our daily routine.”

Phillip Matias
St. Barnabas Hospital – Bronx NY

“We have used EMS for several years now in our Patient Accounting and Finance Departments. The EMS 835 Reader has been an invaluable tool to our organization. Due to the number of payers that provide us with ERA, we needed a solution that would readily accommodate multiple payers. Previously we have used freely available software but found them limited. During our time as customers, they have worked to keep their system up to date and competitive. Also they have unveiled additional functionality in the form of the EDI Utility Toolbox.”

 Johnie D. Swindoll, Director of Patient Financial Services
Canyon Vista Medical Center – Sierra Vista, AZ

“The EMS Utility Toolbox and EMS Response File Reader software greatly helped us in our transition to our new hospital system. In order to manage a large daily volume of 835 files and remit splitter reports, our cash department utilizes the EMS Utility Toolbox to filter, sort and search files that require manual review or movement to other folders on the network. The Response FIle Viewer allows the user to access the detail within these files, as well as print EOBs and reports.”

Tom Wagers, Systems Coordinator Revenue Cycle
UC Health (University of Cincinnati Medical Center), Cincinnati OH

“We have been able to increase efficiency and analysis capabilities due to the functionality that the Reader provides. In addition, EMS has always provided superb customer service.”

Marie Lavin, Revenue Cycle Systems Specialist

St. Vincent’s Medical Center – Bridgeport, CT